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Delivery Information

 

Shipping rates are calculated by US Postal Service by weight of the order at time of purchase.

You will have several levels of service to choose from with the accurate rate displayed in the cart. 

FREE shipping is for US orders only.

 

 

We ship Fedex Smart Post and USPS Priority Mail and automatically combine orders before shipping.

If there are any questions as to availability of an item, please call to verify (716) 824-1049 or email: sales@section8hobbies.com

We cannot ship any spray paint or Lacquer Thinner over 20ml outside the United States. Most enamel paints (oil based) cannot ship via Air Mail. Hawaii, Alaska, Puerto Rico, and Guam are included in this restriction. 

Regarding Shipping errors or damages:

You are welcome to return any unsatisfactory product within 30 days of the date of shipping, no questions asked! 

Please DO NOT return defective products. We will address any defective product by either providing new parts or providing the customer with the information to find replacement parts.

Please accept our apologies for any delay to receive replacement parts, as it is often affected by product availability and the manufacturer's location.

The return policy for un-damaged products is as follows:

     *The product must be in mint condition with intact plastic wrapping.

     *Product must be returned within 30 days of shipping.

     *Returns will be credited as store credit only.

     *Customer is responsible for return postage.

Please contact us by E-mail or by a phone call, to let us know that the product is being returned.  You will need to complete the Product Return page found here:  https://section8hobbies.com/index.php?route=account/return/insert and receive an RMA number to initiate the process.

If there are any questions or concerns, please feel free to contact us at any time.